Additional Information Customer Care & Policies

Additional Information


Payment Information

We accept secure payments through Shopify’s checkout, including major credit and debit cards and other payment methods offered at checkout.

All prices are listed in U.S. dollars unless otherwise stated. Payment is due at the time of purchase.

We reserve the right to cancel or refuse any order for any reason, including suspected fraud or unauthorized transactions.


Product Use & Safety

Our products are intended to be offered as treats only and should be given in moderation as part of a balanced diet.

Please supervise your bunny while enjoying treats and always ensure fresh hay and water are available.

Discontinue use if you notice any unusual reactions and consult a rabbit-savvy veterinarian if needed.


Pet Safety Disclaimer

Our treats are made with bunny-safe ingredients; however, every pet is unique.

By purchasing from our shop, you acknowledge that you are responsible for determining whether a product is appropriate for your pet. We are not responsible for misuse of products or failure to follow feeding and safety guidelines.


Pre-Order & Availability

All products are handcrafted and made to order. Availability, ingredients, and product offerings may change without notice.

We reserve the right to limit quantities or discontinue products at any time.


Contact & Support

If you have questions about an order, product details, or our policies, please contact us using the contact form on our website or by email. 

Email: bunbun25andco@gmail.com

We do our best to respond to all inquiries within 1–2 business days.